Last updated: February 6, 2026
These Terms of Service ("Terms") govern your use of the OrderMe Shopify applications: OrderMe Cart Upsell, OrderMe Loyalty Rewards, and OrderMe Restock Intelligence (collectively, the "Apps"). By installing or using any of the Apps, you agree to these Terms.
By installing any OrderMe App from the Shopify App Store, you agree to be bound by these Terms. If you do not agree, do not install or use the Apps.
OrderMe provides Shopify applications that help merchants:
To use our Apps, you must have an active Shopify store. App installation and authentication is handled through Shopify's OAuth system. You are responsible for maintaining the security of your Shopify account.
Each App offers a free tier with limited features and usage. No credit card is required for the free tier.
Paid plans are billed monthly through Shopify's billing system. Prices are as listed on each App's pricing page and in the Shopify App Store.
We will provide at least 30 days advance notice via email before any pricing changes take effect, allowing you to make informed decisions about your subscription.
Some plans include usage-based overage charges when you exceed your plan limits. Overage rates are clearly displayed on each plan's pricing page. Overages are billed through Shopify's usage billing system.
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You can also uninstall the App at any time through your Shopify admin.
You agree not to:
The Apps, including all code, design, and content, are owned by OrderMe and protected by intellectual property laws. Your use of the Apps does not grant you any ownership rights. You retain ownership of all data you input into the Apps.
Our collection and use of your data is governed by our Privacy Policy. By using the Apps, you consent to the data practices described therein.
We strive to maintain high availability but do not guarantee uninterrupted service. The Apps may be temporarily unavailable due to maintenance, updates, or factors beyond our control. We will make reasonable efforts to notify you of planned downtime.
To the maximum extent permitted by law:
All recommendations, forecasts, analytics, and insights provided by the Apps are intended as advisory tools only. They are calculated suggestions based on available data and should not be treated as directives. You are solely responsible for all business decisions, including inventory management, pricing, and ordering. We strongly recommend exercising independent judgment and due diligence before acting on any information provided by the Apps.
You agree to indemnify and hold harmless OrderMe from any claims, damages, or expenses arising from your use of the Apps or violation of these Terms.
We may modify, update, or discontinue features of the Apps at any time. We will provide reasonable notice for material changes that affect your use of the Apps.
We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date. Continued use of the Apps after changes constitutes acceptance of the updated Terms.
We reserve the right to suspend or terminate your access to the Apps if you violate these Terms. Upon termination, your right to use the Apps ceases immediately. Data retention after termination is governed by our Privacy Policy.
These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.
If you have questions about these Terms, please contact us: